Privacy & Data Protection

Our website address is: https://www.vibrallic.com.

Collection and Use of Data:

Vibrallic respects your privacy and is committed to protecting any personal or business information we collect. In the course of doing business, we may collect information such as your company name, contact person, billing and shipping addresses, email, phone number, and order history. This information is used solely for providing our services – for example, to process orders, arrange shipments, send invoices, and communicate with you about your orders or inquiries. If you use our website, we might also collect standard web analytics data (as described in our Privacy Policy) to improve our site and services.

Protection of Data:

We implement reasonable security measures (administrative, technical, and physical safeguards) to protect your personal information from unauthorized access or disclosure. Payment information is handled securely through reputable payment processors, and we do not store full credit card details on our systems. While no company can guarantee perfect security, we take data protection seriously and follow industry best practices to ensure your data is not misused.

Email Communications and Consent:

By providing your email or other contact information to Vibrallic, you consent to receive communications from us that are necessary for order fulfillment (such as order confirmations, shipping notifications, and customer service correspondence). You may also have the option to subscribe to our newsletter or promotional emails. These are opt-in only – we will only send marketing communications if you have agreed to receive them. Even after opting in, you can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly. We comply with Canada’s anti-spam legislation (CASL) and will not send commercial electronic messages without proper consent.

Third-Party Sharing:

Vibrallic does not sell or rent your personal information to third parties. We will only share your data with third parties in the following contexts: (a) with service providers and partners who help us fulfill orders and run our business – for example, sharing your address with a shipping courier, or providing your email to an email service to send updates (in each case, these parties are only given the information necessary to perform their function and are obligated to protect it); (b) if required by law or legal process (such as a court order, or government regulation requiring disclosure); or (c) in the case of a business transaction like a merger or sale, in which case any new owner would be subject to the same privacy commitments.

Privacy Policy:

These privacy-related terms are a summary of how we handle customer data. For more detailed information, please refer to our Privacy Policy (if available on our website), which is incorporated by reference into these Terms. By agreeing to these Terms, you also agree to our data practices as described. If there is any conflict between these Terms and the Privacy Policy regarding data protection, the Privacy Policy will govern.

Data Retention:

We retain customer information for as long as necessary to fulfill the purposes for which it was collected (orders, legal obligations, etc.). You have rights regarding your personal data, including the right to access or correct information. You can contact us to exercise those rights, subject to verification of identity and applicable law.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.